Evidence tier Source Confirmed · 7 captures on record
What the publisher says
As described on Microsoft Marketplace.
MerlinX is an AI-powered Sales Agent built specifically for small and medium-sized businesses that want to turn every customer conversation into measurable revenue — automatically, around the clock.
Unlike traditional chatbots that simply answer questions, MerlinX actively sells. It identifies buying intent in real time, personalizes product recommendations, handles price objections, performs upselling and cross-selling, and guides customers to checkout — all without human intervention.
Show the rest of the publisher’s description (22 more lines)
WHAT MERLINX DOES FOR YOUR BUSINESS
- Responds to every customer inquiry instantly, 24/7 — never miss a lead again
- Engages buyers across WhatsApp Business, Instagram, Facebook Messenger, and web chat from a single platform
- Learns your full product catalog and service offering through document uploads, website crawling, or Shopify integration
- Persuades, educates, and closes like a trained sales professional — at unlimited scale
- Captures leads, bookings, and complaints in a structured dashboard with CSV export and CRM integration
- Displays rich product carousels with images, descriptions, and pricing for an immersive in-chat shopping experience
- Supports English and Arabic out of the box
PROVEN BUSINESS RESULTS
Businesses using MerlinX have reported:
→ 30% increase in sales and orders
→ 40% higher average order value through intelligent upselling
→ 50% reduction in support ticket volume
→ 100% personalized offers based on real-time intent
Real-world clients including restaurant groups and e-commerce retailers have generated hundreds of incremental orders monthly, handled 50% of objections autonomously, and improved customer retention by 30%.
NO TECHNICAL SETUP REQUIRED
MerlinX is fully no-code. Upload your business content, select your channels, configure your agent's personality and tone — and go live in minutes. No developers, no AI expertise, and no ongoing maintenance required.
WHO MERLINX IS FOR
MerlinX is purpose-built for SMBs in retail, food & beverage, e-commerce, professional services, and any business that sells or books through digital messaging channels. If your team is missing conversations, losing leads after hours, or spending time on repetitive customer questions — MerlinX is your solution.
START FREE. SCALE AS YOU GROW.
MerlinX offers a free plan to get started immediately, with flexible paid plans as your conversation volume grows. Manage your subscription, upgrade, or downgrade at any time directly from the dashboard.
Developed by DXwand, a regional AI company delivering enterprise-grade AI solutions since 2018.
Preview
2 images
Agent build and provenance
See the full provenance
The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment
Sources
Publisher resources
6 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.