Conversational AI Chatbot for D365 and Dataverse
CRM Bot Ltd · Marketing & Sales
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 9 captures on record
What the publisher says
As described on Microsoft Marketplace.
CRM Bot is a revolutionary Conversational AI platform that works directly from your D365/Dataverse environment.
Thanks to seamless and native integration any company can build intelligent conversational AI applications & implement them across a variety of channels (incl. web, Facebook, Teams, Slack, WhatsApp, SMS, phone, Alexa and many, many more.). In contrast to other chatbot platforms, CRM Bot is able to swiftly create truly intelligent bots, leveraging world-class AI, machine learning and NLU technologies.
Show the rest of the publisher’s description (4 more lines)
Use the chatbot’s user-context understanding to predict clients’ intents, understand their needs and offer bespoke services on a channel of your choice, all using your familiar Power Platform low-code environment!
- AI - Benefit from the world’s most advanced conversational AI technology straight from your MS Dynamics 365 & Power Platform to automate customer service, boost sales and augment support teams.
- INTEGRATION - Virtual agents are powered by data. With CRM Bot you don’t have to worry about D365 integration - it is all taken care of from day one. You can also easily and quickly integrate with 3rd party applications leveraging the awesome Power Automate connectors.
- TEXT & VOICE CHANNELS - Build powerful conversational AI applications and deploy them to any channel of your choice. Whether you want to reach out to your Customers via webchat, Facebook Messenger, WhatsApp, SMS, email, communicate with your Employees via Microsoft Teams or Slack or maybe introduce some innovation via voice channels - CRM Bot has got you covered.
Preview
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Sources
Publisher resources
7 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.



