Back to the overview
Agent passport

IX Hello

Concentrix · Customer Service

SaaSNo attestation published

Certification per Microsoft Marketplace.

AI AssistantEmployee productivityEmployee AI Assistant
Provenance reach3 of 12 layers traced

Evidence tier Source Confirmed · 7 captures on record

User ratingNot rated0 reviews on the listing
Runs onSaaSSaaS
ProvenanceUnknown33% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on Microsoft Marketplace.

Upgrade Your

Business with iX Hello

Show the rest of the publisher’s description (49 more lines)

iX

Hello is a fully customizable AI virtual assistant solution

designed to boost employee productivity. With out-of-the-box, no-code

capabilities, iX Hello can be deployed across an enterprise within minutes,

enabling the creation of AI virtual assistants for any conceivable

employee-facing use case.

Why Choose iX

Hello?

Whether your

business needs are complex or straightforward, iX

Hello is suited to adapt and be completely customizable. Here's

what you can achieve:

  • Deploy enterprise-scale customer-facing virtual assistants that

seamlessly integrate into various SaaS platforms, data stores, or REST

APIs.

  • Leverage AI that embodies your brand,

understanding brand-specific voice & vocabulary to produce accurate

translations and market-ready content.

  • Use iX Hello as an orchestrator across multiple AI-based knowledge

sources, pulling in the right information from partner or vendor systems,

internal sources, and rapidly increasing productivity.

  • Benefit from iX Hello’s unique LLM Gateway to connect to various

commercial and open-source Large Language Models (LLMs) in a secure, controlled

environment ensuring data security, privacy, and compliance.

  • Accelerate the building and deployment of NLP-based conversational AI

assistants utilizing proprietary customer or organizational data.

Out-of-the-Box

Integrations

Enjoy rapid benefits

with out-of-the-box integrations with major LLMs including those from OpenAI,

Salesforce, Microsoft, Amazon, and Google.

Seamless

Deployment

Deploy iX Hello

quickly and easily to start creating secure AI experiences with

enterprise-grade security and trust, ensuring your enterprise information

remains private.

Advanced AI

Workflow Solutions

Collaborate with our

Catalyst teams, who possess deep expertise in AI deployments and Data &

Analytics solutions, to improve your success through quality

delivery.

Secure and

Streamlined Integration

iX Hello ensures

secure integration with a variety of data sources and enterprise tools, making

operations cost-effective and enhancing quality of work within an on-brand,

secure environment.

Preview

4 images
IX Hello preview 1IX Hello preview 2IX Hello preview 3IX Hello preview 4

Agent build and provenance

Sign in to see the provenance.

The evidence, the layer-by-layer tracing, the risk basis, and the cross-marketplace links are open to signed-in accounts.

Sign in

Compliance

Government
  • FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27

Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.

Vendor

External enrichment · as of 2026-07-28

CompanyConcentrix CorporationAutomated
HQUnited States of AmericaAutomated
IndustryTechnologyAutomated
Websitehttps://www.concentrix.com/

Sources

Marketplace listingmarketplace.microsoft.comSource
Privacy PolicyPrivacy PolicySource
License TermsLicense TermsSource

Publisher resources

3 links
IXHello Fact Sheetcatalogartifact.azureedge.netSource
IXHello Safety and Security Briefwww.concentrix.comSource
Pricing
Unknown
Not stated
Delivery
SaaS
https://www.concentrix.com/ix-hello/
Open the source listing ↗

Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.