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CFront Assistant

COMSYS S.A. · Customer Service

SaaSNo attestation published

Certification per Microsoft Marketplace.

Conversational AIIntelligent Digital AssistantNLU Chatbot
Provenance reach4 of 12 layers traced

Evidence tier Source Confirmed · 7 captures on record

User ratingNot rated0 reviews on the listing
Runs onSaaSSaaS
ProvenanceUnknown44% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on Microsoft Marketplace.

CFront Assistant is a Low-Code

Conversational AI platform that enables the creation of speech and text-based

Show the rest of the publisher’s description (31 more lines)

digital bots to automate customer-side interactions and interprocess automation.

CFront Assistant helps organizations automate internal workflows and task

processing (Robotic Process Automation) by leveraging natural language

processing and understanding. Ideal for business users and citizen developers

to build and manage virtual bots and process workflows with little training. CFront

Assistant accelerates development and provides the platform for expanding the

engagement of human and information resources.

With CFront Assistant, users

take advantage of the following:

  • Control operational costs

by automating repetitive customer queries, scaling business processes and

agent resources without increasing headcount

  • Meet stringent data

security and compliance requirements

  • Reveal interaction

insights and journey analytics to identify behavior shifts

  • Improve agent utilization

and increase productivity by enabling agents to perform higher-value tasks

  • Manage demand

fluctuations by modifying self-service automation without having to engage

software engineers

  • Reduce callbacks and

queue waiting times with automation and escalation to agents

  • Increase customer

satisfaction by providing consistent and accurate self-service

interactions with natural language

  • Resolve customer cases

faster by automating manual and time-consuming tasks delivering a

consistent omnichannel experience.

  • Extend service schedules

to always-on

Preview

5 images
CFront Assistant preview 1CFront Assistant preview 2CFront Assistant preview 3CFront Assistant preview 4CFront Assistant preview 5

Agent build and provenance

See the full provenance

The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.

Compliance

Government
  • FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27

Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.

Plans and pricing as listed

2 listed
Standard
  • Conversation with NLU: $0.03 per conversation
  • Conversation without NLU : $0.015 per conversation
  • Unlimited Bots: $0.00 per bot
  • Conversation with NLU: $0.03 per conversation
  • Conversation without NLU : $0.015 per conversation
  • Unlimited Bots: $0.00 per bot
$65.00/month
The Standard plan grants 1.000 free interactions per month. 20% of these interactions can use Natural Language Understanding.
Enterprise
  • Conversation without NLU : $0.015 per conversation
  • Unlimited Bots: $0.00 per bot
  • Conversation with NLU: $0.03 per conversation
  • Conversation without NLU : $0.015 per conversation
  • Unlimited Bots: $0.00 per bot
  • Conversation with NLU: $0.03 per conversation
$169.00/month
The Enterprise plan grants 5.000 free interactions per month. 20% of these interactions can use Natural Language Understanding.

Sources

Marketplace listingmarketplace.microsoft.comSource
Privacy PolicyPrivacy PolicySource

Publisher resources

3 links
CFront Assistant Brochurecatalogartifact.azureedge.netSource
CFront Assistant Presentationcatalogartifact.azureedge.netSource

Linked repositories

RepositoriesUnknownUnknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.

Pricing
Paid
2 plans listed
Delivery
SaaS
https://ontrack.comsyscx.com/Teams/MainApp/Login
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