Cognizant® Enterprise Data Explorer - powered by WorkNext AI
Cognizant · Customer Service
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 7 captures on record
What the publisher says
As described on Microsoft Marketplace.
Cognizant® Enterprise Data Explorer is a gen AI platform accelerator that quickly and efficiently provides users with summarized information from different sources such as SharePoint, ITSM etc.
The majority of businesses today realise they hold significant value stored in their ever expanding enterprise datasets, the big challenge is how to unlock this value in a fast and easy manner.
Show the rest of the publisher’s description (46 more lines)
An industry-agnostic solution, Cognizant® Enterprise Data Explorer solves this challenge by leveraging state-of-the-art Azure AI services securely trained on enterprise datasets to unlock this hidden value through natural language search. With a combination of advanced techniques, this virtual assistant chatbot uses
natural language to search and summarize knowledge sourced within your
organization. The context of the user’s conversation is considered and retained
for the duration of the conversation.
The first step
in the process involves utilizing the powerful Azure AI service. User
questions are passed through this service, which employs cutting-edge vector
search capabilities.
By harnessing
the power of the Azure AI service and the search layer, it excels in delivering accurate and appropriate answers to
user queries. The intelligent virtual assistant retrieves the most relevant knowledge base
information, ensuring that users receive the information they seek in a timely
manner, with a much lower effort required compared to viewing multiple files and performing traditional keyword searches.
Through its
efficient use of Azure AI technologies, Cognizant® Enterprise Data Explorer offers an enhanced
user experience, providing users with valuable insights and meaningful
interactions. By staying at the forefront of evolving technologies,
it continues to deliver cutting-edge solutions,
transforming the way users engage with information.
Key Benefits include:
- Improved
Customer Satisfaction: By utilizing advanced Azure AI services,
it enhances the customer experience by providing accurate
and relevant information promptly. This leads to increased customer
satisfaction and loyalty.
- Cost Savings:
The efficient use of Azure AI services in reduces the need
for manual intervention and support, resulting in cost savings for businesses.
The solution can handle a significant volume of user queries simultaneously,
reducing the need for additional human resources.
- Support for multiple languages: Offers support for users to query the virtual assistant using multiple languages (70+) for quick and successful insights.
- Increased
Efficiency: Helps streamline the process of retrieving
information by leveraging the Azure AI service and search layer. This
leads to improved operational efficiency and faster response times, enabling
businesses to handle a higher volume of user interactions.
- Scalability: Built
on the Azure platform with cloud native technologies including Azure AI Services, it offers scalability for businesses. As customer demands increase, the solution can
efficiently manage the influx of queries while being right-sized to demand.
- Competitive
Advantage: Incorporating advanced Azure OpenAI services in Cognizant® Enterprise Data Explorer gives businesses a competitive edge in the market. By offering an intelligent
and interactive bot that can deliver prompt summarized answers, businesses can
differentiate themselves and attract more customers who value efficient and
personalized interactions.
- Microsoft Teams assistance: Offers a teams connector for enabling the bot on a teams chat or channel.
The price and implementation duration will be estimated and customized based on client requirements identified during discovery phases.
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- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
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Vendor
External enrichment · as of 2026-08-28
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