Evidence tier Source Confirmed · 8 captures on record
What the publisher says
As described on Microsoft Marketplace.
TKTS, support at your service
With TKTS, you can manage support requests intuitively and systematically thanks to a highly customizable solution. You can support customers productively and immediately while simplifying the work of your company’s staff.
Show the rest of the publisher’s description (3 more lines)
TKTS improves intervention efficiency by controlling resolution times, enhance customer service by minimizing the number of support requests, reduces costs by ensuring effective time to market through statistical data analysis based on previous activities, and facilitate your staff’s work through streamlined organization and full availability of all tools needed to resolve a ticket.
TKTS is GDPR compliant, all communications are protected by HTTPS TLS 3.0 protocol, and it is available in SaaS or On-Prem mode, allowing multi-level access to requests and secure multi-user permission management.
Completely cross-platform, TKTS has an extra edge: it is the IoT solution that catalogs your physical products in the field via NFC, allowing for mapping and territorial management of your products.
Preview
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Agent build and provenance
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The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment
Sources
Publisher resources
3 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.