EduBot: Student Support Agent
Verge AI · Customer Service
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 8 captures on record
What the publisher says
As described on Microsoft Marketplace.
Are you a higher education institution overwhelmed by students asking the same basic questions over and over?
If your support staff spend their days answering "What are the dining hall hours?", "How do I apply?", and "Where is the library?" instead of helping students with complex issues, it's impossible to provide the meaningful support students actually need. And when students can't get answers at night or weekends, they get frustrated, and your satisfaction scores suffer.
Show the rest of the publisher’s description (13 more lines)
There's a better way to support your students.
Verge AI offers an intelligent Student Support AI Agent that makes it easy for you to automate routine student inquiries in one centralised system. Trained specifically on your institution's own documents and knowledge resources, this AI agent provides students with fast, accurate, and consistent responses at any time.
By letting AI handle the repetitive questions, you can:
- Stop your staff from burning out on the same basic inquiries day after day
- Give students instant answers at 2am when they're actually studying
- Handle registration rush and finals week without your team drowning
- Support international students in their 100+ languages
EduBot will streamline your entire student support operation by allowing you to:
- Handle questions about campus life, IT support, finances, and wellbeing automatically
- Seamlessly escalate complex issues to human agents with built-in live chat
- Deploy across multiple channels, including web, SMS, and WhatsApp
- Customise the system to match your institution's branding and voice
Learn more by viewing our higher education case studies or find out more about EduBot's Features.
Preview
5 images
Agent build and provenance
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The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
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External enrichment
Sources
Publisher resources
4 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.