Agent passport

Neo Agent

Neo Agent · Operations & Productivity

SaaSNo attestation published

Certification per Microsoft Marketplace.

chatgpt for mspsit resolution toolticket resolution

Provenance reach4 of 12 layers traced

Evidence tier Source Confirmed · 9 captures on record

User ratingNot rated0 reviews on the listing

Runs onSaaSSaaS

ProvenanceUnknown44% of the provenance layers this product can disclose

Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on Microsoft Marketplace.

AboutNeo is an AI-powered application tailored to Managed Service Providers (MSPs), streamlining their service desk operations by automating the processes of ticket retrieval and resolution suggestions.

Types of users that benefit from the offer

Show the rest of the publisher’s description (3 more lines)

Service desk agents within MSPs, particularly those dealing with high volumes of IT tickets, will benefit significantly from Neo's intuitive, time-saving solutions.

Pain points that Neo addresses

Neo effectively tackles key pain points of manual and time-consuming ticket management as well as the lack of predictive insights for ticket resolution, enhancing overall productivity and efficiency.

Preview

2 images

Agent build and provenance

The evidence, the layer-by-layer tracing, the risk basis, and the cross-marketplace links are open to signed-in accounts.

Compliance

Government

FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27

Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.

Vendor

External enrichment

CompanyNeo AgentAutomated

Plans and pricing as listed

3 listed

Starter

$1,300.00/month

For growing MSPs: 10,000 credits per month for AI-powered ticket resolution, triage, and workflow automation across your PSA, RMM, and Microsoft 365 stack.

Pilot

$500.00/month

For MSPs starting with AI automation: 2,500 credits per month for AI-powered ticket resolution, triage, and workflow automation across your PSA, RMM, and Microsoft 365 stack.

Growth

$2,340.00/month

For scaling MSPs: 20,000 credits per month for AI-powered ticket resolution, triage, and workflow automation across your PSA, RMM, and Microsoft 365 stack.

Sources

Marketplace listingmarketplace.microsoft.com ↗Source

Privacy PolicyPrivacy Policy ↗Source

License TermsLicense Terms ↗Source

Publisher resources

3 links

Supportwww.neoagent.io ↗Source

Neo Agent Overviewcatalogartifact.azureedge.net ↗Source

Automate Dispatch with Neowww.youtube.com ↗Source

Pricing

Paid

3 plans listed

Delivery

SaaS

https://www.neoagent.io/

Open the source listing ↗

Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.