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Chat360 - Gen AI powered Omnichannel Customer Experience Platform

Chat360 · Customer Service

SaaSNo attestation published

Certification per Microsoft Marketplace.

OmnichannelGen AICX
Provenance reach3 of 12 layers traced

Evidence tier Source Confirmed · 8 captures on record

User ratingNot rated0 reviews on the listing
Runs onSaaSSaaS
ProvenanceUnknown33% of the provenance layers this product can disclose
Evidence riskHighSign in to see the basis for this band.

What the publisher says

As described on Microsoft Marketplace.

Chat360 is an AI-powered customer engagement platform that enables businesses to build and deploy intelligent chatbots and voice bots across channels like WhatsApp, Instagram, websites, in-apps and phone calls—all from a single, intuitive dashboard. Chat360 empowers businesses to automate customer support, lead generation, and engagement workflows without writing code. Chat provides support for 120+ languages, seamless integrations with CRMs and payment systems, and real-time analytics.

Chat360 product offerings are as follows:

Show the rest of the publisher’s description (6 more lines)
  • Omnichannel Conversational AI across WhatsApp, Messenger, Instagram, and more
  • Omnichannel Ticketing System for Seamless Support
  • Social Monitoring for Enhanced Brand Engagement
  • AI-Based Live Chat for Real-Time Customer Support
  • Omnichannel Campaigns via WhatsApp, Email, SMS, Google RCS, Facebook, Instagram
  • Voice AI with Multilingual Capabilities

Preview

2 images
Chat360 - Gen AI powered Omnichannel Customer Experience Platform preview 1Chat360 - Gen AI powered Omnichannel Customer Experience Platform preview 2

Agent build and provenance

See the full provenance

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Compliance

Government
  • FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27

Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.

Vendor

External enrichment

CompanyChat360Automated

Sources

Marketplace listingmarketplace.microsoft.com ↗Source
Privacy PolicyPrivacy Policy ↗Source
License TermsLicense Terms ↗Source

Publisher resources

3 links
Supportchat360.io ↗Source
Chat360 Company Deckcatalogartifact.azureedge.net ↗Source
Chat360 AI Powered Omnichannel Experience Platformwww.youtube.com ↗Source

Linked repositories

RepositoriesUnknownUnknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.

Pricing
Unknown
Not stated
Delivery
SaaS
https://chat360.io/contact-us
Open the source listing ↗

Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.