Evidence tier Source Confirmed · 8 captures on record
What the publisher says
As described on Microsoft Marketplace.
If you are a customer-focused company looking to offer a personalized and outstanding experience, the Virtual Concierge is just that. A solution designed and developed specifically to make your business guests feel that they are personally assisted at every stage of their journey, providing them with an unbeatable engagement.
It uses Generative AI and it is directly connected to the hotel PMS.
Show the rest of the publisher’s description (12 more lines)
Before the stay
Guests can easily access comprehensive information about all available facilities, services, and promotions, ensuring they are well-informed and excited about their stay. Additionally, the platform allows guests to make special requests and complete a pre check-in, streamlining the arrival process and enhancing their overall experience. This proactive engagement not only builds anticipation but also fosters a sense of personalized service and convenience.
During the stay
Your clients will be able to conveniently order room service, book restaurant reservations, and schedule spa treatments, all through a user-friendly platform. Personalized promotions delivered via push notifications keep guests informed about exclusive offers. Maintaining continuous communication with guests and receiving real-time ratings on the services they use ensuresa deeper connection and loyalty.
After the stay
Your business can maintain strong guest engagement even after their stay. By keeping them informed of the latest offers and promotions through personalized communications, you can ensure they remain top-of-mind, encouraging them to repeat visits. By delivering relevant and enticing updates, hotels can create a lasting impression, positioning themselves as the preferred choice for future stays.
Anytime, Anywhere
The mobile phone is the one thing that most guests carry with them no matter where they are. And with it, they will also carry the Virtual Concierge.
Guests can access information, make in-room purchases or reserve a restaurant or SPA treatment using your own mobile phone. It also works with Voice activated devices such as Amazon Echo or Google Nest to deliver a truly stand-out service to your guests.
Your business will be deeply benefited from this solution
If you are looking for an increase ithe engagement of your guest, if you want to obtain relevant information for your clients, if you want to be top-of-mind after they stay, do not hesitate to contact us and FIND OUT THE DETAILS of this game-changing solution for your business.
Benefits of the Virtual Concierge
Preview
5 images
Agent build and provenance
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The layer-by-layer build, the evidence behind each claim, the risk basis and the cross-marketplace links are open to any account. Some rows are disclosed, some the source leaves Unknown; a free account shows you which.
Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment
Sources
Publisher resources
7 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
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