bKlug: Your e-commerce, inside WhatsApp
bKlug · Marketing & Sales
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 7 captures on record
What the publisher says
As described on Microsoft Marketplace.
Commerce moved from websites to chat. bKlug is the infrastructure layer underneath.
bKlug lets your e-commerce talk to your customers on WhatsApp, running the entire funnel inside the conversation: discovery, cart, checkout, and order tracking. It is an agentic system, not a scripted chatbot. The agent reasons over your live catalog and your brand instructions, and it adapts automatically as your catalog changes. There are no flows to build and nothing to maintain.
Show the rest of the publisher’s description (18 more lines)
Built for multi-brand scale
One WhatsApp account can host many stores. A shopping mall runs its entire tenant portfolio through a single number. A multi-brand retailer serves every brand and region from one conversational channel. This multi-store architecture is structural, and it is the reason enterprise and mall operators choose bKlug.
- Multi-store in a single WhatsApp account. One number, many stores, every visitor reachable across every brand.
- The full e-commerce funnel, inside the conversation. Search, cart, checkout, and tracking, native to WhatsApp.
- Always on, at the customer's pace. bKlug answers across the hours your customers actually use WhatsApp and keeps full conversation memory. It does not time out and force a restart.
- Catalog mirror, zero traffic surge. bKlug holds the load on its own infrastructure. Your storefront stays uninterrupted.
- Visual search. Every product photo is described internally, so customers can search by image and ask for more angles mid-conversation.
- Per-brand customization, uniform brand voice. Every reply lands in your brand's voice, with the same quality regardless of time, day, or load.
An enterprise-ready foundation
bKlug runs on a proprietary agent framework built in-house, is LLM-agnostic, and uses a Microsoft Azure backbone for its prevention and safety layer. bKlug is a member of Microsoft for Startups, a Meta Tech Provider, and part of the first WhatsApp AI Startups Hub in the world.
What brands see
- 30% more conversions, with no headcount increase
- Under 5 minutes to go live, under 24 hours to set up
- 3.5x team capacityPerformance figures are observed averages across deployed brands, not guaranteed outcomes.
Supported platforms
bKlug integrates with Shopify, VTEX, WooCommerce, Nuvemshop, Tray, Linx, and Wake, with additional platforms case by case. The messaging channel is the WhatsApp Business Platform. bKlug serves paying brands in Brazil, Portugal, and Spain today, and is capable across LATAM, the EU, and the US.
Get started
Select Contact Me to talk with our team about your brands, regions, and rollout. We follow up to scope a deployment and book a demo.
Preview
3 images
Agent build and provenance
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Sources
Publisher resources
4 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
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