AgentConnect
Anyroute · Operations & Productivity
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 9 captures on record
What the publisher says
As described on Microsoft Marketplace.
Agent Connect bridges the gap between Microsoft Copilot Studio and telephony. It enables your AI agents to answer phone calls via your existing SIP trunk or PSTN provider — all without Dynamics 365 Contact Center.
How it works:
Show the rest of the publisher’s description (16 more lines)
- Incoming calls arrive via your SBC through Azure Communication Services (Direct Routing)
- Caller speech is transcribed in real-time using Deepgram Nova-3
- Transcriptions are sent to your Copilot Studio agent via DirectLine API
- Agent responses are spoken back using Azure Neural Voices (multilingual)
Key features:
- Multi-language support with automatic language detection
- Connect up to 5 Copilot Studio agents with unlimited phone numbers
- Call transfer to external phone numbers
- Built-in call diagnostics via Azure Log Analytics
- Admin portal for easy configuration
- No Dynamics 365 license required
What you need:
- An Azure subscription
- A SIP trunk or PSTN provider (via SBC)
- A Microsoft Copilot Studio agent
All resources deploy in your own Azure subscription. You maintain full control over your data and infrastructure.
Agent build and provenance
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment
Sources
Publisher resources
1 linkLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.