Evidence tier Source Confirmed · 8 captures on record
What the publisher says
As described on Microsoft Marketplace.
Speech
Analytics tool used by the most important organizations in the world to boost
Show the rest of the publisher’s description (11 more lines)
the value of voice data in contact centers to guarantee high performing
customer service across all the customer interaction-intensive industries.
This unique
solution features state-of-the-art proprietary Speech-To-Text and Natural
Language Processing (NLP) to extract, index and analyze phone calls. These
features, combined with dozens of dashboards to discover new trends from your
phone calls.
Iride®
Voice allows structured and unstructured data to be analyzed and exploited to
boost customer interaction, reduce churn, augment ROI and explode your Net
Promoting Score.
Preview
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Agent build and provenance
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The evidence, the layer-by-layer tracing, the risk basis, and the cross-marketplace links are open to signed-in accounts.
Sign inCompliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment · as of 2026-08-29
Plans and pricing as listed
1 listedSources
Publisher resources
4 linksEvidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.