KognitiveWorks — The Agentic AI Platform for Insurance
Acxhange · Operations & Productivity
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 7 captures on record
What the publisher says
As described on Microsoft Marketplace.
What it does
- Submission processing — ingests submissions, ACORD forms, loss runs and statements of value, extracts and normalises the data, and routes clean risk packages to underwriting so quotes go out faster with fewer rework loops.
- Policy operations — automates endorsement, renewal and servicing workflows, reconciling document content against system-of-record data and surfacing only the exceptions that need a human.
- Risk assessment — reads inspection reports, engineering surveys and site imagery to surface risk signals that would otherwise stay buried in attachments.
- Legal document processing — extracts obligations, dates and demands from legal correspondence with precision, so statutory and contractual deadlines are met.
- Demand management — synthesises demand packages and claims data into a single structured view for evaluation and negotiation.
- Claims operations — captures first notice of loss and supporting documentation automatically, cutting manual data entry and improving downstream data quality.
Show the rest of the publisher’s description (10 more lines)
How it is different
- Built for insurance documents, not generic OCR. Purpose-built extraction for insurance document types, with reconciliation built in so errors are caught before they reach a core system.
- Next Best Action. KognitiveWorks does not stop at extraction — it recommends the next step on each item, so throughput improves rather than the work simply moving elsewhere.
- Human-in-the-loop by design. Confidence-scored output with exception queues, a full audit trail and reviewer workflow, so operations teams stay in control of what reaches the system of record.
- Continuous optimisation. Proactive monitoring after deployment keeps accuracy and throughput improving as document mixes change.
Works with Microsoft
- Microsoft Entra ID single sign-on — your team signs in with existing work accounts under your own conditional access and MFA policies. There is no separate identity store to provision or govern.
- Microsoft 365 as a document source — KognitiveWorks ingests documents directly from Outlook/monitored Exchange Online mailboxes and onedrive/sharepoint, so submissions and claims correspondence flow in without changing how your teams already work.
- Azure OpenAI Service — extraction and reasoning run on Azure OpenAI, keeping model processing inside the Microsoft compliance boundary..
Deployment
Preview
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Agent build and provenance
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Compliance
- FedRAMPConfirmedNot listed90%, registry-checkedNo FedRAMP Marketplace entry matched this vendor's domain, checked 2026-08-27registry recordas observed 2026-08-27
Confirmed means matched to a public authoritative registry. Claimed means the vendor or its listing states it, not yet cross-checked. A framework not shown was not found in any source we hold, which is not evidence against it. Not listed means a scoped registry check found no match for this vendor's domain: a No is a scoped registry check, not a compliance judgment. Confidence bands: 95% domain-verified, 90% registry-checked, 80% self-attested, 70% weak signal. Self-attested items marked “vendor's site” are gathered from the vendor's own website and are not verified by us.
Vendor
External enrichment
Sources
Publisher resources
2 linksLinked repositories
Unknown means this listing does not publish a repository. It is not a statement that the code is closed, and a linked repository is not a claim that the publisher wrote it: the registry computes that relationship privately and does not publish it.
Evidence risk is the share of the build you cannot see before you deploy, not a security rating. Sign in to see the layer-by-layer basis for this band.