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Agent passport

Dovetail

Use Dovetail's Customer Intelligence Platform to ground every decision in evidence

Registry category
Intelligence & Research
Vendor
DOVETAIL RESEARCH PTY. LTD.
Location
Not disclosed
Reviews
1 reviews on record
Listed on
Microsoft Marketplace
Pricing
Additional purchase required
Overall Provenance
5.2/10Moderate
High 7–10Moderate 3–6.9Low 0–2.9

Each fact carries one Provenance score: the average of its Disclosure and Evidence scores, the same rule the page uses for the overall score. Click any score to see the math behind it.

Vendor Provenance

Who actually operates this agent.

2.1 / 10
Data element
Answer
Provenance
Source
Legal entity
DOVETAIL RESEARCH PTY. LTD.
Publisher name on the listing; the matched company record gives no legal name
High
HQ address
Not disclosed
No headquarters on the listing or an outside record
Low
No source on record
Ownership
Not disclosed
No ownership on record
Low
No source on record
Industry
Not disclosed
Low
No source on record
Employee count
Not disclosed
Low
No source on record
Founded
Not disclosed
Low
No source on record
Revenue
Not disclosed
Low
No source on record
About
Use Dovetail's Customer Intelligence Platform to ground every decision in evidence
Publisher description
High

Build Provenance

What the agent is built on.

4.4 / 10
Data element
Answer
Provenance
Source
Foundation model
Not disclosed on this listing
Low
No source on record
Training data (model)
Not disclosed on this listing
No source discloses model training data
Low
No source on record
Agent framework / tools
Microsoft Graph
From the certification page
High
Hosting model
Paas; cloud providers: Aws
From the certification page
High
Version history
1.2.6
Registry saw 4 distinct listing states across 12 captures
High

Reach Provenance

How the agent is distributed and adopted.

7.2 / 10
Data element
Answer
Provenance
Source
Distribution channel(s)
Microsoft Marketplace
Via Microsoft 365
High
Review volume & rating
1 on the marketplace (5)
One source with a review count above zero
High
Comments (pros)
Not available
No review text on record, so no pros could be drawn from user comments
—
No source on record
Comments (cons)
Not available
No review text on record, so no cons could be drawn from user comments
—
No source on record
Listing tenure
Not disclosed
No listed since date; last updated 2026-07-09
—
No source on record
Multi-channel presence
Single-channel
Listed on Microsoft Marketplace only in the registry
High
Public community signal
Vendor social presence
Vendor level signal
High
Vendor website company data (dovetail.com), fetched 2026-08-31
# installs
Not reported
Popularity index 0.00 on the marketplace; not an install count
—
No source on record
Listing type
Self attested app
From the listing
High

Data Provenance

What the vendor discloses about data handling.

7.4 / 10
Data element
Answer
Provenance
Source
Operational data sources
We collect the user's ID, organization ID and the conversation ID with the user and our Microsoft Teams app. We addition...
From the certification page
High
Data residency
United States of America, Ireland, Australia
From the certification page
High
Retention & deletion
Data retained after account termination: Less than 60days; Deletes personal data on request: Yes
From the certification page
High
Published documentation
Legal links on the listing: Privacy Policy, License Terms
Links on the listing; documents not fetched by the registry
High
Data access requirements
3 permission scopes requested
AppCatalog.Read.All, TeamsAppInstallation.ReadWriteSelfForUser, User.Read
High

Compliance Provenance

What standards the vendor meets, and who verified them.

4.8 / 10
Data element
Answer
Provenance
Source
Security
SOC 2
Does the app comply with Service Organization Controls (SOC 2)? Yes
Vendor self-attested for this agent
High
ISO/IEC 27001
Is the app International Organization for Standardization (ISO 27001) certified? Yes
Vendor self-attested for this agent
High
ISO/IEC 27002
None on record
—
No source on record
ISO/IEC 27017
None on record
—
No source on record
SOC 3
Does the app comply with Service Organization Controls (SOC 3)? Yes
Vendor self-attested for this agent
—
CSA STAR
None on record
—
No source on record
Privacy
GDPR
GDPR
Vendor self-attested for this agent. Said on 2026-08-15; not on the latest capture
High
COPPA
None on record
—
No source on record
FERPA
None on record
—
No source on record
ISO/IEC 27018
None on record
—
No source on record
Health
HIPAA
Does the app comply with the Health Insurance Portability and Accounting Act (HIPAA)? Yes
Vendor self-attested for this agent
High
HITRUST CSF
None on record
—
No source on record
Financial
SOC 1
None on record
—
No source on record
PCI DSS
Do you carry out annual PCI DSS assessments against the appand its supporting environment? Yes
Vendor self-attested for this agent
—
SOX
None on record
—
No source on record
Government
FedRAMP
Not found on the FedRAMP Marketplace
Checked by the vendor's web domain on 2026-08-27
Low
CMMC
None on record
Low
No source on record
NIST SP 800-171
None on record
—
No source on record
AI
NIST AI RMF
None on record
Low
No source on record
Platform
3rd party certification
Microsoft 365 App Certification (self attested)
Certification page hosted by the marketplace operator
High

What the publisher says

Your best decisions should be driven by AI outputs grounded in evidence, not assumption. The Dovetail app for Microsoft Teams gives your whole organization access to always-on customer intelligence, right where work is already happening.

Installing this app does two things at once: it connects Dovetail to Teams so you can search and surface customer signal in any conversation, and it activates Dovetail for Microsoft 365 Copilot—bringing the same intelligence directly into Word, Outlook, Excel, and your Copilot chat.

What you can do with Dovetail in Teams and Copilot:

Show the rest of the publisher’s description (19 more lines)

Get instant answers from your customer intelligence

Ask questions in plain language and get decision-ready answers from across your Dovetail workspace—projects, docs, highlights, Channels, and more—without leaving Teams or opening a new tab.

"What are our top customer pain points this quarter?"

"What themes are coming up most in recent customer calls?"

Draft with real customer signal behind every word

Writing a proposal in Word? Building a business case in Excel? Responding to a customer in Outlook? Pull from real customer data and ground your work in evidence—not gut feel—from the moment you start.

Align your whole team around the customer

Surface a consistent view of what customers think so everyone in the conversation—from product leads to account executives—can make decisions on proof, not assumption.

"Which issues are coming up most across our enterprise accounts?"

"What are customers asking for that we haven't shipped yet?"

Stay in the flow

No tab-switching. No separate login. No waiting. Dovetail meets your team inside the tools they're already using—removing the distance between question and decision.

Never miss what matters

Get notified in Teams when something changes in Dovetail that's relevant to you—new highlights, updated projects, fresh customer signal—so your team stays current without having to check in manually.

Dovetail links that speak for themselves

Paste any Dovetail link into a Teams conversation and it expands automatically—showing a rich preview of the project, doc, or highlight without anyone needing to click through. Customer context, shared instantly.

To use this app, you must have an active user account in Dovetail.

New to Dovetail? [Sign up or learn more at Dovetail](https://dovetail.com/)

Need more info? Go to the [Dovetail Help Center](https://dovetail.com/help/integrate-with-microsoft-teams/)

Preview

5 images

Plans and pricing

Additional purchase required

Linked repositories

Unknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed.

Publisher resources

Sources

Reading the score

Disclosure · how many sources corroborate it

NoneNo source has it. Shown red, because Unknown means Unknown.
1 sourceA single place has it. A listing and its certification page and policy docs on one marketplace count as one source.
2+ contestedTwo or more sources cover it but they do not agree. The disagreement is shown, never dropped.
2+ agreeingTwo or more genuinely separate sources agree: another marketplace, or an outside record.
Steps below are possible but not automated yet, so today they sit open.
SettleTop confirmedSettleTop confirms it directly.

Evidence · what kind of evidence backs it

NoneNo source discloses it.
PublicPublicly available info, such as reviews, listing age, or vendor firmographics like legal entity and headquarters.
Vendor statedThe vendor's own claim on its marketplace listing, website, or policy documents.
Self-attestedThe vendor's self-attested certification or operator program, a marketplace program rather than an independent audit.
Steps below are possible but not automated yet, so today they sit open.
Vendor providedThe vendor hands SettleTop the underlying material, such as an SBOM or a data policy.
Vendor attestedThe vendor signs an attestation to SettleTop.
SettleTop verifiedSettleTop verifies it directly.

The SettleTop steps above are possible but not automated yet, so today they sit open and a perfect 10 is out of reach. Open information like firmographics and reach has fewer steps to climb, so it sits a little higher for the same visible evidence.

Information shown here reflects the best available information at the time of assessment and may be incomplete, outdated, or subject to change. It should be independently verified before being relied upon for any decision. SettleTop is not liable for any errors, omissions, or decisions made in reliance on this information.

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Vendor Provenance

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