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Agent passport
Matter
Bring employee recognition, rewards, surveys, and birthdays/anniversaries to where you work!
- Registry category
- HR & TalentEmployee Support & Experience
- Vendor
- MatterApp Inc.
- Location
- Not disclosed
- Reviews
- 1477 reviews on record
- Listed on
- Microsoft Marketplace
- Pricing
- Not stated
Overall Provenance
4.5/10Moderate
High 7–10Moderate 3–6.9Low 0–2.9
Each fact carries one Provenance score: the average of its Disclosure and Evidence scores, the same rule the page uses for the overall score. Click any score to see the math behind it.
Vendor Provenance
Who actually operates this agent.
2.1 / 10
Data element
Answer
Provenance
Source
Legal entity
MatterApp Inc.
Publisher name on the listing; the company match is low confidence
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
HQ address
Not disclosed
No headquarters on the listing or an outside record
Low
No source on record
Ownership
Not disclosed
No ownership on record
Low
No source on record
Industry
Not disclosed
Low
No source on record
Employee count
Not disclosed
Low
No source on record
Founded
Not disclosed
Low
No source on record
Revenue
Not disclosed
Low
No source on record
About
Bring employee recognition, rewards, surveys, and birthdays/anniversaries to where you work!
Publisher description
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Build Provenance
What the agent is built on.
4.4 / 10
Data element
Answer
Provenance
Source
Foundation model
Not disclosed on this listing
Low
No source on record
Training data (model)
Not disclosed on this listing
No source discloses model training data
Low
No source on record
Agent framework / tools
Microsoft Graph
From the certification page
High
Certification page (opens in a new tab)docs.microsoft.com
Hosting model
Paas; cloud providers: Aws
From the certification page
High
Certification page (opens in a new tab)docs.microsoft.com
Version history
1.8.7
Registry saw 5 distinct listing states across 12 captures
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Reach Provenance
How the agent is distributed and adopted.
5.8 / 10
Data element
Answer
Provenance
Source
Distribution channel(s)
Microsoft Marketplace
Via Microsoft 365
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Review volume & rating
1477 on the marketplace (4.97)
One source with a review count above zero
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Comments (pros)
Not available
No review text on record, so no pros could be drawn from user comments
—
No source on record
Comments (cons)
Not available
No review text on record, so no cons could be drawn from user comments
—
No source on record
Listing tenure
Not disclosed
No listed since date; last updated 2025-11-21
—
No source on record
Multi-channel presence
Single-channel
Listed on Microsoft Marketplace only in the registry
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Public community signal
Not disclosed
No public GitHub, Discord or community metrics found
Low
No source on record
# installs
Not reported
Popularity index 0.77 on the marketplace; not an install count
—
No source on record
Listing type
Self attested app
From the listing
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Data Provenance
What the vendor discloses about data handling.
7.4 / 10
Data element
Answer
Provenance
Source
Operational data sources
User Email, User Name
From the certification page
High
Certification page (opens in a new tab)docs.microsoft.com
Data residency
United States of America
From the certification page
High
Certification page (opens in a new tab)docs.microsoft.com
Retention & deletion
Data retained after account termination: Less than 60days; Deletes personal data on request: Yes
From the certification page
High
Certification page (opens in a new tab)docs.microsoft.com
Published documentation
Legal links on the listing: Privacy Policy, License Terms
Links on the listing; documents not fetched by the registry
High
Marketplace listing (opens in a new tab)marketplace.microsoft.com
Privacy Policy (opens in a new tab)matterapp.com
License Terms (opens in a new tab)store.office.com
Data access requirements
1 permission scopes requested
User.Read
High
Certification page (opens in a new tab)docs.microsoft.com
Compliance Provenance
What standards the vendor meets, and who verified them.
3.0 / 10
Data element
Answer
Provenance
Source
Security
SOC 2
Does the app comply with Service Organization Controls (SOC 2)? Yes
Vendor self-attested for this agent
High
Certification page answer (opens in a new tab)learn.microsoft.com
ISO/IEC 27001
None on record
Low
No source on record
ISO/IEC 27002
None on record
—
No source on record
ISO/IEC 27017
None on record
—
No source on record
SOC 3
None on record
—
No source on record
CSA STAR
None on record
—
No source on record
Privacy
GDPR
GDPR
Vendor self-attested for this agent. Said on 2026-08-15; not on the latest capture
High
Certification page answer (opens in a new tab)learn.microsoft.com
COPPA
None on record
—
No source on record
FERPA
None on record
—
No source on record
ISO/IEC 27018
None on record
—
No source on record
Health
HIPAA
None on record
Low
No source on record
HITRUST CSF
None on record
—
No source on record
Financial
SOC 1
None on record
—
No source on record
PCI DSS
None on record
—
No source on record
SOX
None on record
—
No source on record
Government
FedRAMP
None on record
Low
No source on record
CMMC
None on record
Low
No source on record
NIST SP 800-171
None on record
—
No source on record
AI
NIST AI RMF
None on record
Low
No source on record
Platform
3rd party certification
Microsoft 365 App Certification (self attested)
Certification page hosted by the marketplace operator
High
Certification page (opens in a new tab)docs.microsoft.com
Marketplace listing (opens in a new tab)marketplace.microsoft.com
What the publisher says
Matter helps organizations build culture, boost engagement, and create happier teams — all where work happens. Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Sotheby’s, and many more!
What you can do with Matter:
- 🎉 Recognition: Celebrate wins together with peer-to-peer kudos recognition tied to your company values. Create a recognition habit with Feedback Friday™ — automatic engagement reminders that gamify recognition and encourage participation.
- 🎁 Rewards: 3,500+ reward options across 200+ countries. Turn recognition into rewards people love — gift cards, donations, prepaid cards, monetary options, and more! Create your own rewards store with custom company-branded rewards. Whether it’s an extra day off, an exclusive t-shirt, or a unique perk, offer rewards that match your culture.
- 📋 Surveys: Collect continuous feedback and insights with pulse surveys + eNPS, custom employee surveys, and automated onboarding surveys, all delivered natively inside Microsoft Teams (and via email). Boost response rates by up to 10x with seamless delivery and built-in rewards.
- 🏆 Challenges & Incentives: Drive action with customizable challenges and incentives that align with your goals, reinforce company culture, and reward behaviors that move people forward.
- 🥳 Celebrations & Milestones: Never miss a birthday or work anniversary with automated celebrations and reward delivery — strengthening team connection and culture for every special moment and service milestone.
- 📊 Analytics & Reporting: Access real-time dashboards, exportable data reports, manager-level insights, advanced filtering across groups (e.g., departments) and segments, and fully custom reporting to understand and improve engagement across your organization.
- ⚙️ Integrations: Matter integrates natively with Microsoft Teams and 200+ HRIS systems for turn-key integration and data import. API access for all your reporting, accounting, and billing requirements.
Show the rest of the publisher’s description (17 more lines)
What companies are saying about Matter:
- “Our company’s culture & morale changed overnight! In under 2 months, we’ve had over 2,000 kudos sent and 80%+ engagement across all employees. Matter has motivated people to participate like no other software we have ever used." — Jeff Hagel, President | Customer Story
- “Matter helps our employees feel more valued, rewarded, and recognized. It’s a very fun and easy-to-use platform that has created a positive experience and engagement for our people while also helping to reinforce our core values daily.” — Taylor Rapp, Director of People & Culture | Customer Story
Use Matter with Copilot:
Matter has integrations with Microsoft Teams, Outlook, and Microsoft 365 Copilot, which helps teams leverage simple, natural language prompts to get where they want to go, faster. Try these prompts:
- "Matter, generate a leaderboard of top kudos givers and receivers."
- "Matter, what celebrations are coming next month?"
- "Matter, what is my company's current eNPS."
Get started:
- ✅ Free 14-Day Trial – Full access to all features, no credit card required.
- ✅ 2-Minute Setup – Start building culture instantly.
- ✅ Free Forever Plan – Use core kudos recognition features at no cost.
Have questions or feedback?
*
Want more info? Watch the Matter demo video or schedule a demo.
*
Email us at hello@matterapp.com or message us at @MatterApp.
Preview
5 imagesLinked repositories
Unknown
Unknown means this listing does not publish a repository. It is not a statement that the code is closed.
Publisher resources
Sources
- Marketplace listingMicrosoft Marketplace (opens in a new tab)
- Certification pagedocs.microsoft.com (opens in a new tab)
- Legal linkPrivacy Policy (opens in a new tab)
- Legal linkLicense Terms (opens in a new tab)
- Company recordVendor website company data, matched on matter.support
Reading the score
Disclosure · how many sources corroborate it
NoneNo source has it. Shown red, because Unknown means Unknown.
1 sourceA single place has it. A listing and its certification page and policy docs on one marketplace count as one source.
2+ contestedTwo or more sources cover it but they do not agree. The disagreement is shown, never dropped.
2+ agreeingTwo or more genuinely separate sources agree: another marketplace, or an outside record.
Steps below are possible but not automated yet, so today they sit open.
SettleTop confirmedSettleTop confirms it directly.
Evidence · what kind of evidence backs it
NoneNo source discloses it.
PublicPublicly available info, such as reviews, listing age, or vendor firmographics like legal entity and headquarters.
Vendor statedThe vendor's own claim on its marketplace listing, website, or policy documents.
Self-attestedThe vendor's self-attested certification or operator program, a marketplace program rather than an independent audit.
Steps below are possible but not automated yet, so today they sit open.
Vendor providedThe vendor hands SettleTop the underlying material, such as an SBOM or a data policy.
Vendor attestedThe vendor signs an attestation to SettleTop.
SettleTop verifiedSettleTop verifies it directly.
The SettleTop steps above are possible but not automated yet, so today they sit open and a perfect 10 is out of reach. Open information like firmographics and reach has fewer steps to climb, so it sits a little higher for the same visible evidence.
Information shown here reflects the best available information at the time of assessment and may be incomplete, outdated, or subject to change. It should be independently verified before being relied upon for any decision. SettleTop is not liable for any errors, omissions, or decisions made in reliance on this information.
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