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Agent passport

ASC Recording Insights

Legally compliant recording, archiving and AI data analytics within Microsoft Teams

Category
Productivity
Registry category
Intelligence & ResearchBusiness Intelligence & Analytics
Vendor
ASC Technologies AG
Location
Germany
Reviews
1410 reviews on record
Listed on
Microsoft Marketplace
Pricing
Additional purchase required
Overall Provenance
5.1/10Moderate
High 7–10Moderate 3–6.9Low 0–2.9

Each fact carries one Provenance score: the average of its Disclosure and Evidence scores, the same rule the page uses for the overall score. Click any score to see the math behind it.

Vendor Provenance

Who actually operates this agent.

4.1 / 10
Data element
Answer
Provenance
Source
Legal entity
ASC Technologies AG
Publisher name on the listing; the matched company record gives no legal name
High
HQ address
Germany
From outside company data
High
Wikidata company data (asctechnologies.com), fetched 2026-08-31
Ownership
Not disclosed
No ownership on record
Low
No source on record
Industry
Not disclosed
Low
No source on record
Employee count
Not disclosed
Low
No source on record
Founded
1964
From outside company data
High
Wikidata company data (asctechnologies.com), fetched 2026-08-31
Revenue
Not disclosed
Low
No source on record
About
Legally compliant recording, archiving and AI data analytics within Microsoft Teams
Publisher description
High

Build Provenance

What the agent is built on.

4.4 / 10
Data element
Answer
Provenance
Source
Foundation model
Not disclosed on this listing
Low
No source on record
Training data (model)
Not disclosed on this listing
No source discloses model training data
Low
No source on record
Agent framework / tools
Microsoft Graph
From the certification page
High
Hosting model
Iaas; cloud providers: Azure
From the certification page
High
Version history
2.8.4
Registry saw 5 distinct listing states across 12 captures
High

Reach Provenance

How the agent is distributed and adopted.

5.8 / 10
Data element
Answer
Provenance
Source
Distribution channel(s)
Microsoft Marketplace
Via Microsoft 365
High
Review volume & rating
1410 on the marketplace (3.53)
One source with a review count above zero
High
Comments (pros)
Not available
No review text on record, so no pros could be drawn from user comments
—
No source on record
Comments (cons)
Not available
No review text on record, so no cons could be drawn from user comments
—
No source on record
Listing tenure
Not disclosed
No listed since date; last updated 2026-01-29
—
No source on record
Multi-channel presence
Single-channel
Listed on Microsoft Marketplace only in the registry
High
Public community signal
Not disclosed
No public GitHub, Discord or community metrics found
Low
No source on record
# installs
Not reported
Popularity index 0.65 on the marketplace; not an install count
—
No source on record
Listing type
Microsoft 365 Certified app
From the listing
High

Data Provenance

What the vendor discloses about data handling.

7.4 / 10
Data element
Answer
Provenance
Source
Operational data sources
recording Microsoft Teams calls from the customer
From the certification page
High
Data residency
Ireland
From the certification page
High
Retention & deletion
Data retained after account termination: Less than 30days; Deletes personal data on request: No
From the certification page
High
Published documentation
Legal links on the listing: Privacy Policy, License Terms
Links on the listing; documents not fetched by the registry
High
Data access requirements
14 permission scopes requested
Calendars.Read, ChannelMember.Read.All, ChannelMessage.Read.All, +11 more
High

Compliance Provenance

What standards the vendor meets, and who verified them.

3.6 / 10
Data element
Answer
Provenance
Source
Security
SOC 2
Does the app comply with Service Organization Controls (SOC 2)? Yes
Vendor self-attested for this agent
High
ISO/IEC 27001
Is the app International Organization for Standardization (ISO 27001) certified? Yes
Vendor self-attested for this agent
High
ISO/IEC 27002
Does the app comply with International Organization for Standardization (ISO 27002)? Yes
Vendor self-attested for this agent
—
ISO/IEC 27017
None on record
—
No source on record
SOC 3
None on record
—
No source on record
CSA STAR
None on record
—
No source on record
Privacy
GDPR
GDPR
Vendor self-attested for this agent. Said on 2026-08-15; not on the latest capture
High
COPPA
None on record
—
No source on record
FERPA
None on record
—
No source on record
ISO/IEC 27018
None on record
—
No source on record
Health
HIPAA
None on record
Low
No source on record
HITRUST CSF
None on record
—
No source on record
Financial
SOC 1
None on record
—
No source on record
PCI DSS
None on record
—
No source on record
SOX
None on record
—
No source on record
Government
FedRAMP
Not found on the FedRAMP Marketplace
Checked by the vendor's web domain on 2026-08-27
Low
CMMC
None on record
Low
No source on record
NIST SP 800-171
None on record
—
No source on record
AI
NIST AI RMF
None on record
Low
No source on record
Platform
3rd party certification
Microsoft 365 Certified
Certification page hosted by the marketplace operator
High

What the publisher says

Legally compliant recording, archiving and AI data analytics with Recording Insights from ASC

Recording Insights offers users a compliant recording and analytics solution for their entire communications. Microsoft’s Azure AI Services transcribe audio to text and Natural Language Processing facilitates automated categorization, emotion detection, and translation directly in the app.

Service quality, legal security, and big data

Show the rest of the publisher’s description (22 more lines)

Excellent service quality, fulfilling legal regulations and compliance guidelines, handling huge amounts of data: being the central hub for companies of any industry, contact centers are facing permanently increasing challenges. Due to directives such as MiFID II and FinVermV, particularly banks and insurance companies are legally obligated to record all consultation calls and professional advice. Recording Insights helps to record communication in compliance with the law as well as to analyze its content, to evaluate internal processes, and to identify market trends.

Unlock the Future with the AI Policy Engine! - Leverage the power of AI in Recording Insights to reduce compliance risks and become more efficient. Our advanced AI technology automatically monitors 100% of your communications, aiding in compliance efforts. The AI Policy Engine identifies keywords, categories, phrases, and patterns from transcriptions or provides relevant insights by just answering your questions. Utilize our dashboard to review policy outcomes and set up alerts for detected items.

Get smarter access with the Recording Insights Agent for Microsoft 365 Copilot. Boost your efficiency by seamlessly retrieving specific conversations directly within your Microsoft 365 Copilot. Just ask – the insights are at your fingertips.

Advantages at a glance

  • Application integrated with Microsoft Teams.
  • Compliant recording of all Microsoft Teams communications (audio internal/external, chats, meetings, video, screen share, content, etc.)
  • No third-party application required for streamlined user experience
  • Meet compliance regulations such as Dodd-Frank, MiFID II, HIPAA, PCI-DSS, FCDPA and other
  • Leveraging insights within Microsoft's Cloud for Financial Services
  • Archive in Microsoft Azure in selectable geographical regions/locations including BYOS support
  • Tenant-specific encryption of data incl. Customer-Managed Keys (BYOK) support and Key Rotation
  • Multi-Region Storage support
  • Quick and easy deployment thanks to “Click & Buy” (onboarding in less than a day!)
  • User matching via Microsoft Entra ID
  • Powerful, proactive insights using Azure AI Services
  • Summary, sentiment detection and keyword spotting with Azure OpenAI Services
  • Recording Insights Agent for Microsoft 365 Copilot
  • Integrating with Microsoft Dynamics 365 to add recordings to the contact/account/project
  • Supported are Teams desktop and browser clients, Outlook and Microsoft 365 clients as well as mobile (iOS/Android) devices.

New to Recording Insights?

For more information, sign-up or help please visit https://www.asctechnologies.com/contact/ and select your request.

In order to use the app users need an active ASC recording license.

Preview

5 images

Plans and pricing

Additional purchase required

Linked repositories

Unknown

Unknown means this listing does not publish a repository. It is not a statement that the code is closed.

Publisher resources

Sources

Reading the score

Disclosure · how many sources corroborate it

NoneNo source has it. Shown red, because Unknown means Unknown.
1 sourceA single place has it. A listing and its certification page and policy docs on one marketplace count as one source.
2+ contestedTwo or more sources cover it but they do not agree. The disagreement is shown, never dropped.
2+ agreeingTwo or more genuinely separate sources agree: another marketplace, or an outside record.
Steps below are possible but not automated yet, so today they sit open.
SettleTop confirmedSettleTop confirms it directly.

Evidence · what kind of evidence backs it

NoneNo source discloses it.
PublicPublicly available info, such as reviews, listing age, or vendor firmographics like legal entity and headquarters.
Vendor statedThe vendor's own claim on its marketplace listing, website, or policy documents.
Self-attestedThe vendor's self-attested certification or operator program, a marketplace program rather than an independent audit.
Steps below are possible but not automated yet, so today they sit open.
Vendor providedThe vendor hands SettleTop the underlying material, such as an SBOM or a data policy.
Vendor attestedThe vendor signs an attestation to SettleTop.
SettleTop verifiedSettleTop verifies it directly.

The SettleTop steps above are possible but not automated yet, so today they sit open and a perfect 10 is out of reach. Open information like firmographics and reach has fewer steps to climb, so it sits a little higher for the same visible evidence.

Information shown here reflects the best available information at the time of assessment and may be incomplete, outdated, or subject to change. It should be independently verified before being relied upon for any decision. SettleTop is not liable for any errors, omissions, or decisions made in reliance on this information.

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