Intelligent Diagnostic Platform
上海微钉科技有限公司 · Operations & Productivity
Certification per Microsoft Marketplace.
Evidence tier Source Confirmed · 9 captures on record
What the publisher says
As described on Microsoft Marketplace.
Intelligent Diagnostics is a productized diagnostic workspace for automotive and service operations teams that need faster symptom triage, clearer AI-guided investigation, and a cleaner handoff into service execution.
The experience begins as a chat-first assistant. A service advisor, diagnostics operator, or support analyst can describe what changed with a vehicle in plain language. Smart Diagnostics responds with an initial explanation, asks for missing context, and determines when the issue should escalate into a structured diagnostic workflow.
Show the rest of the publisher’s description (7 more lines)
When escalation is warranted, the product opens a focused diagnostic context with the active case, symptom summary, and the next recommended actions already in place. Teams can continue into the deeper workspace to review evidence, search repair guidance, and prepare service-facing outputs.
Core capabilities:
- Chat-first symptom intake for guided triage and operator-friendly AI interaction.
- Diagnostic escalation that turns freeform conversation into a structured case context.
- Knowledge-assisted investigation through repair article search, preview, and attachment.
- Service-ready workflow support across operations, knowledge, and service desk surfaces.
- Azure-hosted deployment model through a managed application package and AKS-based runtime foundation.
Preview
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Agent build and provenance
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